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WildTangent Games Help

Contacting Support

Need technical assistance? We can help! Click here to contact Customer Support.

Please Read the Following Before Submitting a Help Request!

1. Many email clients have spam prevention or junk email features that may filter out our responses to you. Please make sure that you either add wildtangent@custhelp.com to your "Safe List" or check your Junk Email folder for our responses.
2. Be sure to put the correct email address on any messages you send us, so that we can reply to you properly. Also, be sure to read the Discussion Thread portion of the email; that's where you'll find our reply. We look forward to hearing from you!

Using the Forums and Knowledge Base

Need a faster resolution? Search our FAQ's (Frequently Asked Questions) or Knowledge Base; most of our commonly experienced problems or requests are explained in both sections. For gameplay questions, the WildGames Forums are an excellent resource.

1. Knowledge Base
   The Knowledge Base lets you pick our brains. If you know what the problem is, you can use the search feature to find specific troubleshooting steps that will resolve your current technical problem.
2. Game Forums
   We can only provide support for technical problems or purchase issues. We invite you to Visit our forums for game play help, and to interact with other WildGamers and WildTangent Staff.